Updated: August 6, 2020
Dear Valued Customers,
On behalf of our 95+ team members that make up Masterman’s, we are thankful for the opportunity to continue serving you, our loyal customers, during these difficult times. We are in this together and are working hard to provide you the best service and product offering available.At the street level our fight to secure highly sought after N95 respirators, disposable gloves and disposable clothing continues to be challenging. With global production at less than 50% of a year ago and unprecedented PPE demand, significant cost increases are the new norm for when products can be obtained. In these cases customer pricing will unfortunately increase but only on the specific items where our costs have increased.Also, many manufacturers across a wide variety of non-COVID-19 related products have begun to pass on price increases due to the combination of raw material cost increases, factory shutdowns, and high product demand. Customer pricing may reflect an increase where we have received an increase from our suppliers.Click to view latest Manufacturer Price Increase announcement from us.Some good news is that in this much disrupted supply chain we still have been able to find alternative products and sources for items like face masks and hand sanitizer. We encourage you to call us at 800-525-3313 for current styles and inventory.
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We will do our best to provide our customers with the products they need based on prior purchases and current stock levels, but cannot at this time offer any guarantees.
Outside sales teams will no longer be making on-site visits until further notice.
Assigned staff are regularly sanitizing commonly used surfaces throughout our building such as door knobs, handles, computer stations, counters, etc.
Recently traveled employees are being asked to self-quarantine for two weeks and any employee not feeling well will be asked to stay home.
We are also working hard to make accommodations that are suitable for our employees that fall into the “at risk” category.
Interim Guidance for Business and Employers