Join Us!

Masterman’s is a family-owned distributor of safety and industrial supplies located in Auburn, MA. We pride ourselves on being an employee-centric company, providing exceptional service to our customers, community and employees. We believe every individual makes a real contribution to the success of our company. Come join our team and become part of the family!

Benefits include:

  • Medical/Dental coverage from day one
  • Paid holidays and vacation days
  • Friendly and supportive work environment
  • 401k with company match

If interested in any of the current openings below, please submit your resume to hr@mastermans.com.

We look forward to working with you!


Current Openings

Inside Sales Representative

We are seeking resilient, friendly and upbeat self starters with a passion for sales. This person will help support Masterman's mission of keeping our hard-working customers safe on the job. You will become part of a dynamic sales team, building long-term business to business relationships with your customers. You'll be promoting our company and products to prospective and active customers across the United States, learning about the products and how they are used in different applications, utilizing marketing materials to increase sales dollars, as well as maintaining and growing your customer base.

Skills Required

  • Friendly and upbeat demeanor
  • Ability to learn quickly and work well with others
  • Self-motivated with exceptional communication skills
  • Enjoys building long-term working relationships
Benefits

  • Base salary of $14.50/hr plus incentives and uncapped commission
  • Full time 8 AM to 5 PM Monday thru Friday
  • Medical/dental coverage available on your first day
  • Paid holidays and vacation days
  • Friendly and casual work environment
  • Extensive training provided

IT Help Desk Technician (Entry Level / Level 1)

Our IT Help Desk Technician (Entry Level) will work directly with our staff to maintain and support our Windows-based infrastructure, providing support on our Remote Desktop Session Hosts (aka RDS / Terminal Servers), desktops, notebooks, iPhones, iPads and other collaborative device and technology equipment. The Help Desk Technician reports to the IT Manager, and is responsible for maintaining, analyzing, troubleshooting, and repairing hardware and computer systems. This is a Full-Time, Hourly position with benefits.

This job is for you if you

  • Have a friendly, service-oriented attitude and you can easily make connections with others.
  • Can communicate and resolve technical problems with non-technical people.
  • Are self-motivated, follow your manager’s direction well, take initiative, and then work Independently.
  • Work well in a team environment and can escalate cases in a timely manner.
  • Are willing to learn and be trained in new IT skills & IT processes.
  • Enjoy volunteering for new tasks and projects without waiting to be asked.
  • Are a creative problem solver and are familiar with configuring, troubleshooting, and maintaining computer hardware and software.
  • Work well with third party vendors to resolve hardware/software problems.
Requirements and Qualifications

  • Microsoft Windows desktop environment & Microsoft RDS/Terminal Server Sessions
  • Windows 7/8/10/2012-r2/2016
  • Microsoft Office 2016 – O365
  • Adobe Creative Suite
  • PC Hardware, Peripherals and HP Printers
  • Microsoft Active Directory
  • iPads, iPhones, and iMacs
  • TCP/IP Networking and associated services (DNS, DHCP, etc.)
  • Active Directory & MS Exchange Administration with user account move/add/change.
  • IT Helpdesk ticketing and knowledgebase systems, utilizing the system to record, assign track, close and analyze all IT Helpdesk requests.
  • Education: Information Technology or related area of study preferred.
  • Work authorization: United States (Required)
  • Must be able to lift at least 40 pounds and have own transportation.
  • Occasional after-hours systems maintenance & projects will be required.
  • Job Type: Full-time, Hourly, plus benefits.